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Scaling Customer Success: Building the Customer Success Center of ExcellenceНазвание: Scaling Customer Success: Building the Customer Success Center of Excellence
Автор: Chitra Madhwacharyula, Shreesha Ramdas
Издательство: Apress
Год: 2023
Страниц: 271
Язык: английский
Формат: pdf (true), epub
Размер: 10.2 MB

​Customer Success is a relatively a new discipline that focuses on maximizing customer business value and outcomes realization. Practitioners focus on customer adoption, customer experience and then positive correlation, organic growth and retention is achieved. This book will provide a practical guide for operationalizing the Customer Success function and methodologies. As we now step into the next phase of Customer Success, a phase of growth and standardization, it becomes important to start thinking about how to effectively scale this extremely important function. You'll see how to go from just offering a taste of Customer Success experience to your top customers, to offering it to all your customers, irrespective of their tier, spending, and current growth potential. As you expand the scope of Customer Success across all your customers, it becomes very important to understand how to operationalize Customer Success, how to convert the philosophies and ideas and best practices to usable operational models, and how to build a Customer Success Center of Excellence (CoE) focused on standardizing, scaling and expanding Customer Success practices and methodologies to optimize customer and company success and ROI.
Разместил: Ingvar16 28-03-2023, 18:37 | Комментарии: 0 | Подробнее
International Financial Management, 6th EditionНазвание: International Financial Management, 6th Edition
Автор: Jeff Madura, Roland Fox
Издательство: Cengage
Год: 2023
Страниц: 650
Язык: английский
Формат: pdf (true)
Размер: 13.9 MB

With tariff disputes, ethical concerns and digital currencies dominating the news, international finance continues to engage national debate. As globalization expands, organizations must not only manage the advantages that ensue but also their exposure to risk. Now in its sixth edition, International Financial Management offers students a comprehensive introduction to this fast-moving field. Up-to-date real-world examples, critical debate questions and project workshop activities equip students with the essential knowledge they need to succeed in international finance. This textbook is suitable for final-year undergraduate as well as master’s level courses in international financial management. This title is available with MindTap, a flexible online learning solution that provides your students with all the tools they need to succeed, including an interactive eReader, engaging multimedia, practice questions, assessment materials, revision aids and analytics to help you track their progress.
Разместил: Ingvar16 28-03-2023, 17:13 | Комментарии: 0 | Подробнее
Stock Investing For Canadians For Dummies, 6th EditionНазвание: Stock Investing For Canadians For Dummies, 6th Edition
Автор: Andrew Dagys
Издательство: For Dummies
Год: 2023
Страниц: 467
Язык: английский
Формат: pdf (true)
Размер: 39.2 MB

The updated guide to investing in any kind of market environment. Stock Investing For Canadians For Dummies keeps you current as the Canadian stock market, industry, and tax laws go through a series of critical changes. Inside, you'll find expert tips and advice on how to navigate flat, thriving, or declining markets. Plus, this friendly, just-for-Canadians guide will help you minimize risk and maximize your investment returns. This latest edition also covers independent online brokers and robo-advisor services, so you can weigh all your options. With up-to-date references and resources, this book is the most reliable guide for the new stock market investor. Stock Investing For Canadians For Dummies, 6th Edition, has been nothing less than an amazing writing adventure. It represents our entry into the third decade of helping Canadians navigate the evolving and fascinating world of stock investing.
Разместил: Ingvar16 28-03-2023, 17:01 | Комментарии: 0 | Подробнее
Fundamental Analysis For Dummies, 3rd EditionНазвание: Fundamental Analysis For Dummies, 3rd Edition
Автор: Matt Krantz
Издательство: For Dummies
Год: 2023
Страниц: 403
Язык: английский
Формат: pdf (true)
Размер: 37.0 MB

Become familiar with the key concepts of fundamental analysis and learn how to put them into action in the real world. Fundamental Analysis For Dummies is a valuable guide for investors who want to know the future. Okay, it’s not a crystal ball, but fundamental analysis will help you gain insight into a company’s staying power, as you evaluate revenue, expenses, assets, liabilities, competitors, management, interest rates, and other key business details. This Dummies resource makes it easy to get a handle on the underlying forces that affect the well-being of the economy, industry groups, and companies. You’ll explore the tools and strategies of fundamental analysis, and you’ll get easy-to-follow examples of how they’re used in relation to stock and commodity investing. This latest edition is fully updated with coverage of today’s investment landscape. Investors looking to become proficient in using fundamental analysis will love this plain-English breakdown of all the must-know information.
Разместил: Ingvar16 28-03-2023, 16:25 | Комментарии: 0 | Подробнее

Название: 50 лайфхаков по созданию и развитию личного бренда
Автор: Дарья Шанс
Издательство: Самиздат
Год: 2020
Формат: PDF/epub/fb2
Страниц: 105
Размер: 7 Mb
Язык: Русский

Эта книга — это практическое руководство по созданию имени и медиа-веса в 21 веке. В современном мире сильный личный бренд — уже не роскошь, а необходимость, без которой невозможно говорить о высоком и стабильном доходе. «Неизвестный эксперт» звучит как нонсенс.


Разместил: Chipa 26-03-2023, 23:34 | Комментарии: 0 | Подробнее
How to Stand Up an M&A Function: A Complete Guide With Templates and Perspectives From 50+ PractitionersНазвание: How to Stand Up an M&A Function: A Complete Guide With Templates and Perspectives From 50+ Practitioners
Автор: Kison Patel, John Morada
Издательство: M&A Science
Год: 2022
Страниц: 257
Язык: английский
Формат: epub
Размер: 17.7 MB

Building out an M&A function is an exciting, yet challenging task, especially without previous experience. That's why we wrote this book. Talking with customers every day is a delight. We get to learn about their work, their backgrounds, and their aspirations. And of late, encountering corporate development practitioners new to their role has been a trend. During a call and DealRoom demo in early Q2, a young gentleman confided that the first time he would be a transaction lead was the first time he would be on a deal on his own. Although hesitant, he was quite excited about taking on the new role. He was elevated into the role from being head of a business unit. And the corporate investment thesis is planned for 3-4 acquisitions this year. His time spent with us was more valuable than simply looking at software. His time with us was about helping him, considering all the moving parts to building an M&A function from scratch.
Разместил: Ingvar16 26-03-2023, 17:04 | Комментарии: 0 | Подробнее
Название: Законы денег, или Добро пожаловать домой
Автор: Алексей Баранов
Издательство: Литрес
Жанр: Финансы
Год: 2022
Язык: Русский
Формат: fb2, rtf
Размер файла: 10.2 Мб

Деньги и их законы. Всё это можно описать следующей фразой: моя жизнь в мире денег, или финансовая грамотность, — горячий предмет, который не преподают. Удивительный парадокс жизни заключается в том, что одни, работая без продыху, не могут позволить себе достойный уровень жизни, а другие, со временем работая совсем немного, имеют все желаемое. В своей книге предлагаю рассмотреть несколько точек зрения на привычную реальность под совершенно иным углом. Показываю эффективные возможности: как подняться по карьерной лестнице, как увеличить уровень доходов, как реализовать свой скрытый потенциал. Рассказываю о том, как быстро реагировать на перемены и вызовы современного мира, как оценивать сложные ситуации, находить из них выход и подстраиваться под любые, даже самые экстремальные условия. Книга заинтересует всех тех, кто стремится сделать свою жизнь и жизнь окружающих его людей лучше, увидеть новые возможности и реализовать свои самые амбициозные планы.
Разместил: martin-games 24-03-2023, 19:52 | Комментарии: 0 | Подробнее
Understanding Decentralized Finance : How Defi Is Changing the Future of MoneyНазвание: Understanding Decentralized Finance : How Defi Is Changing the Future of Money
Автор: Rhian Lewis
Издательство: Kogan Page
Год: 2023
Страниц: 233
Язык: английский
Формат: pdf (true), epub
Размер: 14.4 MB

Understanding Decentralized Finance demystifies DeFi, locating the integration points between decentralised and centralized finance to help finance professionals unlock valuable opportunities. DeFi - the next evolution of cryptocurrency - has brought a new wave of investors into the world of finance. As fintechs and financial institutions seek to integrate with DeFi, this book explores its history, its present context, and its future. It explains the world of DeFi by comparing it to the traditional finance sector, highlighting points of similarity, difference and integration. Understanding Decentralized Finance explores the technologies underlying the DeFi market and how they differ from those of traditional financial markets. It scrutinizes the difference between centralized and decentralized cryptocurrency exchanges, how NFTs fit into DeFi and how collectibles can be financialized.
Разместил: Ingvar16 24-03-2023, 14:32 | Комментарии: 0 | Подробнее
Копируй. Компилируй. ДополняйНазвание: Копируй. Компилируй. Дополняй
Автор: Владимир Василенко
Язык: русский
Издательство: Writer's Way
Год: 2022
Страниц: 240
Формат: pdf
Размер: 10,2 Мб

Владимир Василенко – CEO группы компаний «Приборы охраны», которая под его руководством стала одним из самых крупных холдингов в России в сфере систем безопасности (включающий в себя бренды ВЭРС, SarmatT и SLINEX). Соучредитель и член совета директоров второго по мощности завода по производству приборов охранно-пожарной сигнализации в России. Прошел путь от позиции старшего менеджера до эффективного управления штатом сотрудников более 250 человек.
Разместил: PRESSI 23-03-2023, 13:37 | Комментарии: 0 | Подробнее
An Intuitive Introduction to Finance and Derivatives: Concepts, Terminology and ModelsНазвание: An Intuitive Introduction to Finance and Derivatives: Concepts, Terminology and Models
Автор: Alex Backwell
Издательство: Springer
Серия: Springer Texts in Business and Economics
Год: 2023
Язык: английский
Формат: pdf (true), epub, mobi
Размер: 10.2 MB

This book gives a self-contained, intuitive overview of some of the most important topics of finance, such as investment risk, market pricing and market efficiency, arbitrage, hedging, and the pricing and application of financial derivatives. It provides a first-principles introduction to the relevant material and concepts, emphasising intuition. Financial terminology, and the understanding implicit therein, is carefully introduced. The books starts with finance in the most general terms, and gradually specialises to investment theory and then derivatives. This book is tailor-made for readers new to finance, such as graduate students entering or interested in finance, or financial practitioners moving to a more quantitative role.
Разместил: Ingvar16 20-03-2023, 03:27 | Комментарии: 0 | Подробнее
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